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How to register your business

 

For a business registration to be accepted, we require that: 

 

  1. Your staff are aware of the card and how the business responds to each of the nine barriers. A visual guide of the barriers and the business' responses located at tills, breakrooms and other key places is a good way of keeping staff aware.

  2. You, and your staff, agree to work with customers with a disability to help them overcome barriers preventing them from having a great experience with you

  3. Where you charge for entry eg cinema, attraction then for card holders with the "+1" symbol - indicating they need an essential companion - the business will provide a free ticket/entry to that essential companion.  If that sounds a lot to ask contact us and we will share with you the many reasons that it makes perfect sense.

  4. That the business is willing to enter into a dialogue with us in the event of our receiving negative feedback from a cardholder via the closed Facebook page.

 

What's Next?

We have a very cool onboarding tool that will guide you through how your business can respond to each of the barriers.  The suggestions relate to the type of business that you are and have been created by the card holder community based on their years of experience facing barriers and seeing good and poor responses by businesses.

To initiate the next step contact us by one of the following means:

1. Email to cards@hapaiaccesscard.org.nz 

2. Call the office on 03 595 0577.  Note if no one answers please leave a voice messages as they are emailed to the admin team for follow-up action.

3. Go to our contact page and complete the form.

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