Black & White Coffee Cartel - Queenstown
"A fresh start sounds just like what New Zealand and Christchurch, especially, needs after the Canterbury earthquakes that occurred in 2011. Black and White Coffee Cartel wants to bring just that to our locals, initiating a new franchise of coffee shops that are determined to introduce their unique and funky vibe to the streets of Canterbury. Overlooking the mountains, this cafe is located in a market building in Queenstown and is the perfect destination for a coffee - after you’ve enjoyed a coffee, you can even take a look at some of the other businesses in the building!Keeping the idea of ‘the future’ in mind Bink Bowler - the founder of Black and White Coffee Cartel - is embarking on a warm atmosphere filled with the aroma of freshly ground coffee and relaxation no matter the person. Here at the Cartel you can expect delicious food, drinks and incredibly welcoming and personal service from our staff.But wait, just before you thought it couldn’t get any better, there’s a new spin to introduce - During the first year the team decided to liven things up by introducing New Zealand’s first ‘micro-roasting coffee franchise,’ meaning you can watch as your very own coffee gets roasted there on site! Along with this individuality, Black and White Coffee Cartel has loud music to enjoy, mismatching furniture from multiple eras, art coating the walls and relatable baristas that are just like you and me.And watch out, they even cater to all gluten and dairy-free lovers out there!So whether it’s in a suit, flip flops or work boots, come along to a Black and White Coffee Cartel near you - Wherever the location, you’re very welcome here!"
Notes for card holders
"Here at the Black and White Coffee Cartel, we are determined to make all of our customers feel welcome and have a positive experience at any location. We acknowledge that our disabled customers potentially face some barriers that we could help them overcome. Your server will have specific training around those barriers and what they can do to proactively make a difference.We can also understand that having a disability often means extra living expenses, and not being to flash with cash. For that reason, we’re giving you 10% off hot drinks. How sweet is that!"
Standing and Queuing
Who likes queuing, but for those who find this an actual problem then we are happy to come to you to take your order. Just make sure we know that you are there!
There is complete wheelchair access right throughout the cafe from the entrance.
There is plenty of parking outside and two mobility parks available for those that need a spot closer to the store - these should be right outside as the cafe entrance is on the outside of the market/mall area.
Access To Toilets
There is access to toilets, however they aren’t located inside the store - rather inside the mall area. However, we can assure you that they are not far from the cafe and there is a disability friendly facility available.
Assistance dogs are permitted in the market area and the cafe - there is an outdoor area if this makes bringing your dog more accessible to you.
We appreciate that not everyone in your group is wanting to purchase a drink, or something to eat. We are good with that, we think they will crack when they see the cabinet and smell those wonderful aromas, but if they have the will power then that’s all good with us.
Accessing Visual Information
Our drinks and food menus are written, and so is the description of the items in the cabinet. However, your server is more than happy to assist in explaining what we can offer, and they know you may need just a bit of extra time to decide what you want. Remember, if it is easier we can come to you at the table.
Accessing Audible Information
We are not in the position to offer sign language, but your server will be happy to spend the time needed with you so that you get what you want. Remember, if it is easier we can come to you at the table.
If you have any feedback on what we can do better at the Black and White Coffee Cartel to improve your visit, you’re welcome to contact us or let us know during your visit!