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Fully Certified
Black Cat Cruises
General Information
Level 1, Harbourside House 5 Norwich Quay
0800 436574
Opening Times - Check before visiting as might change
Overview
"For over three decades Black Cat Cruises has been recognised nationally and internationally with numerous tourism awards and are recognised as New Zealand’s first true eco-tourism operator. Based on Banks Peninsula, close to Christchurch we operate from both Akaroa and Lyttelton harbour.We were the first to offer cruises from Akaroa and today we offer our Akaroa Nature Cruise and Swimming with the Dolphins in Akaroa. (Some restrictions apply to swimming, please visit www.blackcat.co.nz for more information.) In Lyttelton, we offer the Diamond Harbour Ferry and the Quail Island Ferry."
Notes for Cardholders
For the Akaroa Nature Cruise, Swimming With Dolphins & Quail Island you can ask for a 10% discount and free carer entry.
Unfortunately, for the Diamond Harbour Ferry there is no discount or free carer as the service is run on behalf of ECAN and we don't have control over tickets for this service."
Standing and Queuing
Seating available at both Akaroa and Lyttelton harbour boarding areas.
Level Access
Wheelchair access for boats in both Akaroa and Lyttelton.Akaroa Nature Cruise: boat is wheelchair accessibleSwimming With Dolphins: Swim boat is not wheelchair accessibleQuail Island: We don’t recommend Quail for anyone in a wheelchair because the tracks are relatively steep and can get muddy depending on the weather. In addition the jetty steps are a bit steep for those in a wheelchair.Diamond Harbour Ferry: We recommend travelling with a carer. Lyttelton wharf boat access is easily accessible, however the Diamond Harbour Ferry wharf includes steps to access the ferry.
Distances
Both boats have a short ramp so no long distance movement is required.
Urgent Toilet Access
Akaroa: Toilet facilities are available on the Akaroa Nature Cruise but are not wheelchair accessible. Public restrooms with wheelchair accessible toilet are nearby on street. Wheelchair access to toilets is available in Lyttleton harbour.
Disability Assist Dogs
Assistance dogs are allowed on the Diamond Harbour Ferry and our Akaroa Harbour Cruise.
Essential Companions
One carer goes free with a paying card holder.
Difficulty Accessing Visual Information
We have live commentary on our Akaroa Nature Cruise.
Difficulty Accessing Audible Information
We provide an information sheet on the Akaroa Nature Cruise.
Hidden Disabilities
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