Coffee Culture - Durham Street
2 Elgin Street
Call: (03) 377 2604 Text: (027) 577 2604
"The Coffee Culture Roastery on Durham St showcases the total coffee experience. You’ll see how we roast kilos and kilos of coffee every week and be able to pick up a coffee while you’re there. The Durham Street team love the feel of their store when it fills up every morning tea and lunchtime with people working in the neighbourhood or shopping at The Colombo."
Notes for card holders
"At Coffee Culture Durham Street we want all our customers to feel welcome and receive excellent service. We realise that our disabled customers face some barriers that we can help them overcome. Your server will have specific training around those barriers and what they can proactively do to make a difference. We also realise that having a disability often means extra livingexpenses, and not being so flush with cash. So just present your Hāpai Access Card and we will give you 10% off hot drinks."
Standing and Queuing
Who likes queuing, but for those who find this an actual problem then we are happy to come to you to take your order. Just make sure we know that you are there.
Our store has wheelchair access. The front door can be a bit tricky so please feel free to wait at the entrance and one of the staff will come and assist you. There is parking nearby on Elgin Street.
Our store is near the bus stops on Colombo street. These stops are around a 5-minute walk (400m) from our store.
Access To Toilets
Our store has a single, unisex, disabled customer toilet. It may not be available at short notice due to use by another customer.
We love dogs, and have water bowls available, and even free dog friendly treats. Registered assistance dogs are welcome inside our store.
We appreciate that not everyone in your group is wanting to purchase a drink, or something to eat. We are good with that, we think they will crack when they see the cabinet and smell those wonderful aromas, but if they have the will power then that’s all good with us.
Accessing Visual Information
Our drinks and food menus are written, and so is the description of the items in the cabinet. However, your server is more than happy to assist in explaining what we can offer, and they know you may need just a bit of extra time to decide what you want. Remember, if it is easier we can come to you at the table.
Accessing Audible Information
We are not in the position to offer sign language, but your server will be happy to spend the time needed with you so that you get what you want. Remember, if it is easier we can come to you at the table.