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Fully Certified
Coffee Culture - Riccarton
General Information
48 Rotherham St
Call: (03) 343 3322 Text: (027) 343 3322
Opening Times - Check before visiting as might change
Overview
"A familiar face, in a slightly different place. Coffee Culture returns to Riccarton, just down the road from the original site, right next to SBS. The store is light and bright and has all the latest high-tech coffee-making kit, so your coffee is as beautiful as our latest edition to the CC family.You'll see a few familiar faces, with the owners of the Addington store, Annabelle and Jason Sare also leading the new Riccarton team. Whether you're pre or post-shopping or movies or looking for a place to chillax, our new store is the best spot to rendezvous on Rotherham St. See you instore soon."
Notes for Cardholders
"At Coffee Culture Riccarton we want all our customers to feel welcome amd receive excellent service. We realise that our disabled customers face some barriers that we can help them overcome. Your server will have specific training around those barriers and what they can proactively do to make a difference.We also realise that having a disability often means extra living expenses, and not being so flush with cash. So just present your card and we will give you 10% off hot drinks."
Standing and Queuing
Who likes queuing, but for those who find this an actual problem then we are happy to come to you to take your order. Just make sure we know you are there.
Level Access
Our store has wheelchair access. The front door can be a bit tricky so please feel free to wait at the entrance and one of the staff will come and assist you. We don't recommend wheelchair users using the side entry. There is street parking and the Westfield Riccarton car park is nearby.A video showing the accessible entrance to the cafe can be found here: https://youtu.be/Q3vicpJzMTE A view of the food counter & seating areas can be found here: https://youtu.be/WWbGcftDU1w
Distances
Our store is near the Riccarton bus terminal. There are multiple bus stops within a short walk to the cafe.
Urgent Toilet Access
Our store has a single, unisex, disabled customer toilet. It may not be available at short notice due to use by another customer.Videos showing the accessible toilet facilities at the cafe can be found here: https://youtu.be/QtUFh3VsKnY (Part 1) & https://youtu.be/v_UWCKRQvJA (Part 2)
Disability Assist Dogs
We love dogs, and have water bowls available, and even free dog-friendly treats. Registered assistance dogs are welcome inside our store.
Essential Companions
We appreciate that not everyone in your group is wanting to purchase a drink, or something to eat. We are good with that, we think they will crack when they see the cabinet and smell those wonderful aromas, but if they have the will power then that's all good with us.
Difficulty Accessing Visual Information
Our drinks and food menus are written, and so is the description of the items in the cabinet. However, your server is more than happy to assist in explaining what we can offer, and they know you may need just a bit of extra time to decide what you want. Remember, if it is easier we can come to you at the table.
Difficulty Accessing Audible Information
We are not in the position to offer sign language, but your server will be happy to spend the time if needed with you so that you get what you want. Remember, if it is easier we can come to you at the table.
Hidden Disabilities
We understand that the icons on the card don’t cover every accessible barrier and so when we
see this icon on a card we will ask how we can make your visit to Coffee Culture Riccarton a
great one.
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