Standing and Queuing
Who likes queuing, but for those who find this an actual problem then we are happy to come to you to take your order. Just make sure we know that you are there
Unfortunately our store has a step leading to the entrance, so if you are bound to your wheelchair you will sadly not be able to come in. (Is there a rear entrance, or can you create a makeshift ramp?) There is no specific parking set aside on the road for disabled parking but there is plenty of space. If you call in advance and let us know when you'll be there we will endeavour to save you a park right outside.
Unfortunately, we cannot offer you either disabled parking or guarenteed parking right outside, as there are no set aside spots directly around our cafe. There is a small carpark across the road. We would suggest that you get someone to drop you off at the door to save this hassle if this is an issue for you, or give us a call in advance and we will do our best to save you a spot.
Access To Toilets
Our store has a single, unisex, disabled customer toilet. Wewill prioritise you going next if there is a queue
We love dogs, and have water bowls available. Registered assistance dogs are welcome inside our store
We appreciate that not everyone in your group is wanting to purchase a drink, or something to eat. We are good with that, we think they will crack when they see the cabinet and smell those wonderful aromas, but if they have the will power then that’s all good with us
Accessing Visual Information
Our drinks and food menus are written, and so is the description of the items in the cabinet. However, your server is more than happy to assist in explaining what we can offer, and they know you may need just a bit of extra time to decide what you want. Remember, if it is easier we can come to you at the table just let us know you want that.
Accessing Audible Information
We are not in the position to offer sign language, but your server will be happy to spend the time needed with you so that you get what you want. Remember, if it is easier we can come to you at the table
We understand that the icons on the card don’t cover every accessible barrier and so when we see this icon on a card we will ask how we can make your visit to our store a great one.