Standing and Queuing

Seating at the entrance to the House and also seating throughout the grounds.

Wheelchair Access

There is wheel chair access to the cafe and one of the tracks through the Bush is wheelchair friendly.
We also have an accessible toilet that is open when the café is open.
If a wheelchair customer wants a tour of the house, with notice we can do a virtual tour of upstairs.

Short Distances

We have an designated accessible car park in the parking area and access to the house is via the shared cycleway and across the driveway and up the ramp. We are unable to offer assistance to wheel the customer in but they are able to text/message an order through to us. The message will be responded to with an approximate wait time. We can bring the order outside but only to the seating area. We cannot deliver to the carpark.

Access To Toilets

We have gendered and nongendered toilets both inside and out. There is always vacancies. The inside toilets are well signposted and to the left of the stairs. The inside toilets are wheel chair accessible. The outside toilets are not wheel chair accessible but only have one low step to enter. The outside toilets are on the right hand side of the House.

Assistance Dogs

Needs assistance dogs are welcomed.

Essential Companions

The support person would be able to partake in a Guided Tour free of charge.

Accessing Visual Information

We can talk a customer through the menu. We are also able to give a verbal explanation of where the toilets are and what to do in the case of emergency.

Accessing Audible Information

Visual Information available. If someone is having difficulty understanding what you are saying offer them pen and paper.
If someone is having difficulty understanding/hearing we won't raise our voice. Where possible we will face the customer directly as they may be able to lip read.

Hidden Disabilities

Tell us how we can help and we will do our utmost to help you.