Riccarton Bush Trust

General Information

16 Kahu Road, Fendalton, Christchurch 8041

03 341 1018

Overview

Riccarton House comprises 7 hectares of native bush, 6 hectares of English style garden and 2 residential buildings. Deans cottage, built in 1843, is the oldest residential building in Canterbury. Riccarton House is now used for guided tours, functions and a day time café. The Grounds are also home to the Christchurch Farmers Market each Saturday morning.

The Quarters at Riccarton House is the onsite café. Opening hours are Monday to Sunday, 9:00am to 3:00 pm (Winter Hours) 9:00am to 4:00pm (Summer Hours)

Notes for card holders

Standing and Queuing
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Seating at the entrance to the House and also seating throughout the grounds.

Wheelchair Access
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There is wheel chair access to the cafe and one of the tracks through the Bush is wheelchair friendly.
We also have an accessible toilet that is open when the café is open.
If a wheelchair customer wants a tour of the house, with notice we can do a virtual tour of upstairs.

Short Distances
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We have an designated accessible car park in the parking area and access to the house is via the shared cycleway and across the driveway and up the ramp. We are unable to offer assistance to wheel the customer in but they are able to text/message an order through to us. The message will be responded to with an approximate wait time. We can bring the order outside but only to the seating area. We cannot deliver to the carpark.

Access To Toilets
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We have gendered and nongendered toilets both inside and out. There is always vacancies. The inside toilets are well signposted and to the left of the stairs. The inside toilets are wheel chair accessible. The outside toilets are not wheel chair accessible but only have one low step to enter. The outside toilets are on the right hand side of the House.

Assistance Dogs
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Needs assistance dogs are welcomed.

Essential Companions
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The support person would be able to partake in a Guided Tour free of charge.

Accessing Visual Information
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We can talk a customer through the menu. We are also able to give a verbal explanation of where the toilets are and what to do in the case of emergency.

Accessing Audible Information
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Visual Information available. If someone is having difficulty understanding what you are saying offer them pen and paper.
If someone is having difficulty understanding/hearing we won't raise our voice. Where possible we will face the customer directly as they may be able to lip read.

Hidden Disabilities
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Tell us how we can help and we will do our utmost to help you.

 
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